Free Online Course Addresses Customer Service Skills
AVI releases a new Live Stream 7 (LS-7) Event which teaches how to make customers feel comfortable with repair purchases. Save This Date: On Wednesday, Sept. 10, customer service expert Bill Haas will teach a FREE live, online course called “Service Selling Skills – Close One More Job.” In this course from Automotive Video Innovations (AVI),
NACAT Conference Recap
Rob Thompson, president of the North American Council of Automotive Teachers (NACAT), provided an overview of the organization’s annual meeting held recently at Greenville Technical College in Greenville, SC. • Approximately 250 attendees and presenters were present at this year’s event. • 144 sessions covering topics from new product information to ways to improve teaching and
G1 Test Prep
Make the most of your study time with AVI’s ASE Test Prep Courses written by ASE Certified Master Technicians!
A3 Test Prep
This class has unique cut-outs of transmission parts for hands-on training and explores the basic fundamentals of the transmission.
The Competition for Your Customers Loyalty
J.D. Powers and Associates estimates that one customer’s loyalty is worth $7,000 over the life of their vehicle.
Management Training Bundle
The Management Training bundle from AVI will put you and other shop owners, service writers and managers on track to ensure the success of any repair shop.
Engine Build: VP44 6.7L Cummins Diesel Engine
After a cracked block killed a customer’s 5.9L Cummins, Torque Factory salvaged parts from it and rebuilt a 6.7L Cummins.
Engine Build: Turbocharged 2.0L 4G63 Engine
iCraveBoost Performance specializes in 4G and 4B Mitsubishi engines, like the shop’s own turbocharged 2.0L 4G63.
Engine Build: Procharged 6.4L Powerstroke Engine
Choate Engineering Performance created a hybrid 6.0L/6.4L with a Procharger and nitrous. Find out what went into the build!
Engine Build: 1929 Duesenberg Straight-8 Engine
Find out what went into the rebuild of this 1929 Duesenberg engine.
