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Ride Control: 15 Tips To Sell The Job And Do It Right

The customer will not be happy if he brought the car in for a knocking noise, was sold a couple hundred dollars worth of struts and/or ball joints, etc., and the noise is still there. If he then takes the car elsewhere and the knocking noise is fixed with a couple of $20 sway bar bushings, that guy is going to think he got beat. This underscores the importance of addressing the customer’s complaint before that vehicle leaves your shop.

VIDEO: Inspecting Ride Control Components The Correct Way

In this video, Andrew Markel covers why the old-fashioned knee test is not valid for late-model cars and trucks when inspecting shocks and struts. Modern shocks and strut have valving that can sense low- and high-frequency movements that can create problems for technicians who test these components with their knees.

Air Ride Control Logic: Diagnosing Common Air Ride Behaviors

Air ride systems can control vehicle ride height and passenger comfort and improve handling. How they operate and work with the rest of the systems on the vehicle is part of the embedded logic of their control system.

Active Ride Control Diagnostics

In the 1990s, adjustable valve shocks and struts were all the rage. These systems had two or three comfort and sport settings that could be changed with buttons on the dash. These systems played the role of firming up the suspension if the driver wanted a sporty feel while driving. These systems have evolved to the point where they can actively change dampening characteristics in milliseconds.

Tips on Choosing the Best Ride Control for Customers

Shocking Evidence During the fall of 1989, when I was working as a mechanic for an off-road desert racing team, we raced the famous Mint 400 held in Las Vegas. At that time, the 400-mile road course consisted of bumps, jumps and basketball-sized rocks just waiting to break a suspension system. About 50% of all

Service Advisor: Taking Control of Ride Control

Suspensions are pretty rugged and can take a lot of punishment without any ill effects — at least for a while. But tens of thousands of miles of constant pounding eventually wear out the ride control components and other suspension parts

15 Ride Control Tips

Tips That Will Help You Sell a Ride Control Job – and Do it Right

1958 Forward Control FC-170 Jeep – Ride Of The Week

The Forward Control Jeep FC-150 and FC-170 models were trucks produced first by Willys and then later by Kaiser Jeep from 1956 to 1965.

Undercover: Taking Control of the Ride

Ride control is important with today’s high-tech anti-lock brake and stability control systems, as well as electronic suspensions and self-leveling suspensions.

Air Ride Suspension Diagnostics

The key to understanding the embedded logic of air ride systems is using service information.