The Mathematics Of Selling Brake Services
In this feature, I’ll explore how brake services can be packaged to Âincrease profit, reduce comebacks and reduce labor costs.
Going Undercover on Mitsubishi Undercar Service
Let’s take look at the Mitsubishi line of cars and some of the more common problems you’ll see while investigating the undercar area.
Undercover: It All Adds Up: The Math Behind Brake Replacement Service
We need to occasionally analyze and re-evaluate how we package and price brake friction replacements. In this exercise, we’ll use product pricing and labor time numbers.
Undercover: Putting the Brakes on Toyota Hybrid Service Fears
The Prius was introduced in 2001. The rotor and caliper are the same as the Echo, Scion Xa/Xb and MR2. In 2004, Toyota changed the brake system when it upgraded the batteries and electric motor.
Undercover: Getting a Grip on Clutch Service
Before you recommend a particular clutch to a customer, talk to them about how they drive their vehicle and what kind of life and performance they want in a replacement clutch.
Service Advisor: ‘Going Over’ the Edge
The Ford Edge is an SUV based on a the CD3 platform. The brakes on these vehicles are pretty straightforward and do not break any “new ground.” But you’ll find there are some helpful tips to servicing these components addressed here.
Real World: Boosting Your Career with Turbocharger Service
One of the most common causes of poor turbo performance is bad shaft bearings, which often results in rubbing or binding between the compressor and turbine wheels and their housings.
Service Advisor: Technician Town Hall Spurs Responses on Rotor Runout
Just like the town hall meetings across the country where Americans have questions for their government representatives, tomorrow’s technicians have questions of their own on ways to better service their future customers.
Special Report: an Executive Interview with Neil Hogan, SKF Product Manager, Vehicle Service Market
Hogan is an ASE Certified Master Technician with 30 years in the automotive business.
Service Advisor: On-Car Rotor Resurfacing: Are You Doing it Right?
One of my favorite pieces of shop equipment is the on-the-car brake lathe. Not only do they resurface the rotors to the center line of the wheel bearings, they speed the job up in some cases – making it a win/win situation.