The Auto Tech’s Handbook: An Insider’s Guide To Life In The Repair Business -

The Auto Tech’s Handbook: An Insider’s Guide To Life In The Repair Business

Being a winner in the shop requires more than just technical skills. Knowing the ins-and-outs of the repair business, recognizing the true value of your customers and delivering great service are equally as important.

The Auto Tech’s Handbook will teach you how to manage your career and develop to your highest potential through a series of lessons highlighted in the book, including mastering the flat-rate pay system; becoming super efficient in the shop; building customer loyalty for higher income; making CSI work for you, not against you; understanding managers and owners and more.

 

The Auto Tech’s Handbook is easy-to read with an arrangement of entertaining stories from the most important lessons every auto tech must learn. Packed with historical photos and interesting anecdotes, this book is a great guideline for anyone entering the auto repair industry or anyone considering opening their own service shop.

 

Don’t wait to slowly gain these essential insights throughout your career – learn about them now in this 300-plus-page book written by David Ellingsen, a master ASE (L1 certified) and Infiniti-trained tech with 30 years of professional experience.

 

Ellingsen, a technician at Porter Infiniti in Newark, DE, often found himself working directly with owners and ­managers, helping solve problems with tricky repairs, customer relations, new technicians, shop policies and warranty issues.

 

Throughout these interactions, Ellingsen was able to gain a strong insight into the way the repair business operates and how the nontechnical aspects can impact the career of new or experienced technicians. By passing these insights along during his on-the-job training of other technicians, Ellingsen earned a reputation for improving not only their quality of work, but also their efficiency, money-earning ability and customer-careskills as well.

 

Price: $24.95 plus shipping

To order, visit:  http://autotechworks.com

You May Also Like

Sun Auto Acquires Carrollton Complete Automotive

Sun Auto said the acquisition will help with its expansion across Texas.

Sun Auto Tire & Service announced the acquisition of Carrollton Complete Automotive as part of its expansion and growth of quality automotive and tire service across Texas.

“The addition of Carrollton Complete Automotive is another step in our commitment to be the leading automotive service and tire provider in the great state of Texas," said Sun Auto Tire & Service CEO Tony Puckett. "Carrollton Complete Automotive is a fixture within the community, and we are honored to have their resolute team become part of the Sun Auto family.”

NexaMotion Group Opens New Arch Auto Parts Store

The new store in Plainview, New York, is the company’s fourth location in Nassau County.

Bendix Surpasses Worker Safety Goals

Bendix says its Total Case Improvement Rate improved since 2022.

DOJ, FTC Support MEMA Aftermarket Suppliers’ Petition

The petition expands consumer access to vehicle operational, diagnostic and telematics data.

New Rislone ‘DEF Crystal Clean’ Clears P20EE Codes

The product scrubs away crystal contaminants from the selective catalytic reduction systems of diesel cars, trucks and SUVs.

Other Posts

Auto Care Association Launches REPAIR Act Video

The goal is to emphasize the need for federal REPAIR Act legislation, according to the Auto Care Association.

ATP Expands Graywerks Line of Harmonic Balancers

This expansion increases coverage by 25 million vehicles for popular makes and models that are growing in demand.

SMP Announces New Oil Filter Housing Kits

The kits feature multiple design improvements to prevent leaks, according to SMP.

ASE Education Foundation, Goodguys Continue Partnership

Goodguys is one of many industry relationships the foundation has developed to help solve the technician shortage.