Wells Manufacturing is reporting a positive response to its new set of online video tools. The growing library of free driveability diagnostic videos from Wells Manufacturing has garnered 5-star ratings and more than 100,000 customer views via YouTube, according to the company. The new video series which already tackles more than a dozen common vehicle service topics is also available for free viewing via the customer-focused Wells Web site, www.wellsmfgcorp.com.
Wells Manufacturing L.P., a subsidiary of United Components Inc., is a leading global manufacturer of advanced engine management and ignition solutions for original equipment and replacement applications in the automotive, marine, off-highway, industrial and heavy-duty industries.
Available in English and Spanish languages, Wells instructional videos can be accessed on a 24/7 basis by searching “Wellstech” on YouTube or simply by clicking on the “Technical” link at http://www.wellsmfgcorp.com/videos.html. Unlike other suppliers’ training videos, no customer login information is required.
The Wells Technical Services Team, led by Technical Services Manager Mark Hicks, tailors each instructional video to the needs of vehicle technicians, parts professionals and do-it-yourselfers.
Each segment covers a common diagnostic challenge based on customer input through Wells’ Technical Service Hotline and details each step in identifying and resolving the issue using a variety of common tools. The latest video added to the Wells library is Evaporative (EVAP) Training, produced in response to recent customer feedback.
“As customers become aware of our video series, they recommend a variety of topics based on the challenges they’re facing in the service bay or at the parts counter,” Hicks said. “We have fielded several calls from customers who were facing P0442 and P0445 trouble codes, both of which are related to the EVAP system. Our training team quickly responded with an informative video segment that helps customers solve EVAP issues.”
To further support technicians facing tough repair challenges, Wells also offers a comprehensive free online library of OBD II and ABS trouble codes, pin-outs, product specifications, connection diagrams, firing order information and other valuable technical content at www.wellsmfgcorp.com.
Wells diagnostic videos now available online include:
Distributor-less Ignition (DIS) Training
Exhaust Gas Recirculation (EGR) Training
Evaporative (EVAP) Training
ABS Diagnostics & Repair
Computer “No Communication”
Nissan Cam/Crank Sensor Testing, Throttle Body Cleaning
& Idle Air Relearn (P0507)
GM 3.1 EGR Replacement/Port Cleaning
GM 3.1 Cam Sensor Replacement
LS711/LS922 Chrysler/Jeep Ignition Switch
Early Ford EGR Pressure Sensor Diagnosis & Replacement
GM Type I DIS DR143/DR148/C860 Testing & Replacement
Chrysler 1995-03 2.0-2.4L Cam Sensor Replacement
Oxygen Sensor Heater Circuit Testing
Digital Mass Air Flow (MAF) Sensor Diagnostics
GM Type II DIS System Cylinder Misfire Detection