Debbie Briggs, Author at Tomorrows Technician
Winners Auto & Cycle: Integrity And Connecting With Customers Are Keys To Shop’s Success

As a customer, having peace of mind when dropping off a vehicle for service is crucial. And, knowing that the shop’s staff and technicians will repair your vehicle right the first time will most likely keep you coming back for future service. It’s that kind of customer satisfaction that Winners Auto & Cycle is known for in Brownstown, MI.

Fuller Automotive Stands The Test Of Time

Fuller Automotive & Tire Center in Auburn, MA, has eight bays for repairs on all makes and models, and is separated by a shared waiting room with a four-bay SpeeDee Oil Change center.

Safari Ltd. Brings Environmental Responsibility To Automotive Repair

In an industry that is not often thought of as environmentally friendly, the owners of Safari Ltd. lead by example. During the past 10 years, Hugh and Kelly Phillips have endeavored to create an environmentally responsible and sustainable automotive repair shop in Grand Junction, CO.

Shannon Family Automotive: Extolling The Value Of Its Services Boosts Profits

Having opened Shannon Family Automotive four short years ago, co-owners Larry and Colleen Shannon, who are only in their early 30s, have learned a thing or two about running a successful independent automotive repair shop. First: Sometimes you have to spend money to make money.

Rad Air Complete Car Care: Where Customer Service Is King

Behind every successful independent automotive repair shop is a staff that not only provides expert repairs, but one that treats customers with the care and respect that keeps them coming back – and telling their family and friends.

Kracl Automotive: Family Atmosphere Attracts Customers, Employees

When Adam Kracl and his wife Annette decided to open their own automotive repair shop in Glenwood Springs, CO, they knew they wanted to fill a void in the area with a shop that not only provided top-notch repairs, but also created a warm, inviting atmosphere for customers and employees alike.

Shop Profile: Overcoming Challenges To Find Success

Many shop owners get their start the old-fashioned way: Their dad or uncle owned a shop, and they grew up learning how to fix cars. Essentially, it was “in their blood” so to speak. But Matt Weber, co-owner of Clark’s Car Care, has a very ­different back story, one that starts with a detour from an ­accounting degree to take a less traveled road to shop ­ownership.

The Real World: VW’s First Woman Master Tech Fits the Bill

Kipp Wierenga has earned the distinction of being the first woman in North America to become a Volkswagen Certified Master Technician.