Service Advisor Archives - Tomorrows Technician
Communication Key To Solid Shop Operations (ASE C1 Test Prep)

Effective shop operations requires solid communication. This video is sponsored by The Group Training Academy.

2012 Hyundai Sonata: Intermittent Poor-Run, Hard-Stop Complaint

Let’s look at an intermittent poor-run, hard-start complaint on a 2012 Hyundai Sonata. This car came into the shop by way of a body shop with which we work closely. One thing you learn quickly is that body shop clients can be harder to please than on the mechanical side. It might be that they

Misfire Codes P0301 To P0312: A Look At Common Causes

A flashing check engine light and a P0301 to P0312 diagnostic trouble code (DTC) is a surefire indication that one or more cylinders are misfiring. Occasional misfires may pass unnoticed, but a steady misfire is hard to miss. The engine usually feels rough, lacks power and uses more gas than usual. Sometimes a misfire may

Service Advisor: Diagnostic Tests for Catalytic Converters, O2 Sensors

The X1 ASE Certification Test has a section (eight questions) focused on emissions system diagnosis.

Indirect Tire Pressure Monitoring Systems – Making a Comeback

Indirect Tire Pressure Monitoring Systems (TPMS) are the systems that don’t have air pressure sensors inside the tires. Rather, they detect a low tire by comparing relative wheel speeds via the Anti-lock Brake System (ABS) wheel speed sensors. When a tire loses air, its diameter decreases slightly. Older indirect TPMS are not as sensitive to

Getting Your Wires Crossed: Wire Splicing for Sensitive Connections

A long time ago, I learned a method of splicing wire that has stuck with me since those early days. I actually picked this method up while I was in the military (USMC), so I can’t take credit for inventing it or perfecting it. But, since it has helped me all these years, I thought

Proper Lug Nut and Lug Bolt Replacement

by Sean Phillips If there’s one thing tire techs deal with more than tires, it’s lug nuts. There’s quite a bit of knowledge and technique that goes into dealing with lug nuts and lug bolts. They’re relatively small parts under extremely large forces, and they are absolutely critical to holding the wheel on your customer’s

Staying ‘Current’ on Ignition Coil Changes

During the past century, ignition coil configurations have evolved from oil-filled canister to epoxy-filled to e-core to waste spark and to the most modern coil-on-plug or “pencil” coils. Whatever the configuration, an ignition coil creates a spark by transforming amperage into volts. To illustrate, an oil-filled ignition coil might require about 4 amperes of current

Service Advisor: Knowing Your Way Around Tire Rotations

Tire rotation is an essential part of tire maintenance on all vehicles, and therefore is a key component of your customer service arsenal.

Service Advisor: Tackling Ford TPMS

Ford embraced Tire Pressure Monitoring Systems (TPMS) as early as the 2002 model year on the Explorer and Windstar. These systems can be direct or indirect.

Industry Insight – Ready for a Diesel Resurgence?

Crackdown on emissions bypassing could lead to increased engine work

Service Advisor: Mastering Paint Preparation for Maximum Profit

Paint preparation involves much more than simply matching the paint and assembling the gun. By the time the car goes into the spray booth, significant labor has already been dedicated to fixing the defect for a blemish-free surface.