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Undercover: Getting a Grip on Clutch Service

Before you recommend a particular clutch to a customer, talk to them about how they drive their vehicle and what kind of life and performance they want in a replacement clutch.

Service Advisor: Taking Control of Ride Control

Suspensions are pretty rugged and can take a lot of punishment without any ill effects — at least for a while. But tens of thousands of miles of constant pounding eventually wear out the ride control components and other suspension parts

Service Advisor: Become a Master of Master Cylinder Service

Unfortunately, master cylinders are often not inspected or replaced when the service brakes are replaced.

Service Advisor: Let It Ride

15 Ride Control Tips for Selling the Job Right

Service Advisor: Giving the Sway Bar a Tune Up

Unless the chassis anti-roll bar — also called the sway bar or stabilizer — is making noise, it tends to be missed when the suspension is serviced. Here’s how to provide a proper undercar inspection to the Sway Bar components.

AAA Releases its Top Picks for New Vehicle Technology

Nation’s largest auto club highlights new vehicle features that improve safety, enhance convenience and are just plain cool.

Undercover: Suspension Upgrades for the Sport Compacts

Unfortunately, too many hot-rod sport compacts don’t have enough suspension upgrades to handle their muscle-car horsepower. Import specialist shops may be asked, on an increasing basis, to align, modify or fine-tune increasingly elaborate suspension systems.

Service Advisor: Read Any Good Tires Lately?

As a rule, all tires should wear evenly across the full face of the tread as long as wheel alignment is correct, the tires are maintained at the recommended inflation pressure, and the vehicle is driven sensibly.

Lubricants: Variety of Oil Blends Required to Meet Today’s Engine Requirements

Today, a shop owner is confronted with stocking a variety of multi-viscosity oils, including 0w-20, 0w-40, 5w-20, 5w-30, 10w-30, 10w-40, 15w-40 and 20w-50, not to mention stocking some of these viscosities in synthetic and non-synthetic bases.

HEVy Metal

Service Tips for a Growing Hybrid Electric Vehicle (HEV) Population