Service Advisor: A Plug’s Life
How to Read Spark Plugs
Real World: Rich Evans – Driven To Succeed
Show-stopping design work has made Rich Evans into a bit of a celebrity
The Real World: Engaging Technicians
How One Trucking Fleet Company Handles Technician Issues
November 2007 Pop Quiz
The following T2 Pop Quiz tests your knowledge of Oxygen Sensors. Choose the one answer that best completes the following statements or questions.
Bosch Celebrates 40th Anniversary of Fuel Injection
The Bosch D-Jetronic, the world’s first electronically controlled gasoline injection system in a mass-produced passenger vehicle, was introduced 40 years ago in a Volkswagen 1600
Younger Buyers Turn Noses Toward Domestic Models
J.D. Power and Associates Reports: Older Vehicle Buyers Are Less Likely to Consider Import Brands, While Younger Buyers Are More Likely to Avoid Domestic Models
Chicago Pneumatic Encourages Automotive Schools to Enter the T2 School of the Year Competition
Deadline to enter competition is December 31, 2007
Crossword Puzzle: November 2007
Across 1. Battery-diagnosis procedure (4,4) 5. Bedrock stone-car driver 9. Brake booster synonym 10. Seat-belt part, _____ reel 11. Engine incontinence (3,4) 12. Pre-EFI engine’s cold-start device 13. Mineral deposits in radiator 15. Chevy van for Houston footballer 20. Camshaft protrusions 22. Replacement exhaust-system type (3,4) 24. Flow of electricity through circuit 25. Item absent
The Tip of the Information Iceberg
This white paper outlines Mitchell International’s perspective on the emerging importance of data analytics in improving claims performance. As the title of the paper—The Tip of the Information Iceberg—suggests, we perceive that claims organizations have only recently begun to embrace data analysis as a critical component of initiatives to drive business practice improvements, and have as-of-yet realized only a mall fraction of its potential.
Industry Trends Report Volume Seven Number Four Q4 2007
A Quarterly Publication from Mitchell International, this document has features including: “Measuring Alternate Parts Usage,” “The Economy & Short-Term Energy Outlook,” plus a Special Editor’s Feature Article: “Will the Soon-to-Come Chinese Cars Affect Salvage Prices?”
Job Openings Survey Among New-Car Dealers in the U.S.
Automotive Retailing Today wanted to survey U.S. new car dealerships to determine: Number of job vacancies; Recent hires of Military Veterans; and, Influence of internships/summer season programs. Harris Interactive conducted an online survey among 742 authorized representatives of new car dealerships in the U.S. This 32-page report documents the findings that was distributed to the National Automobile Dealers Association.