JohnDow Industries' Dynamic TPMS, in an effort to enhance its existing TPMS training program, recently introduced six training video modules.
The life of power steering hoses is not easy. Power steering hoses must endure some of the highest pressures and temperatures under the hood. Coupled with ozone, oil and solvents attacking the outer layers of these power steering hoses, it is easy to see why some hoses fail.
An alignment bay, lift and the sensors/computer are a considerable investment that can set a shop apart from other shops, but this equipment is only as effective as the people communicating the information. This means both engaging the customer about an alignment and communicating with the person performing the alignment. Here are some rules a service writer should follow to improve alignment satisfaction and sales.
Troutman, NC, technical program recognized as eighth-annual recipient of national award for automotive education excellence.