Rules Of Alignment: Are You Communicating Effectively?
An alignment bay, lift and the sensors/computer are a considerable investment that can set a shop apart from other shops, but this equipment is only as effective as the people communicating the information. This means both engaging the customer about an alignment and communicating with the person performing the alignment. Here are some rules a service writer should follow to improve alignment satisfaction and sales.
Hybrid Fluid Service 101
Does the phrase ”hybrid fluid maintenance” scare you? It shouldn’t. With more than 3 million hybrids on the road, and many drivers Âconsidering purchasing one, servicing hybrid Âvehicles is in your future.
TPMS Service: Taking Temperature Into Account
Winter is almost here, which means shops in cold weather cities might see an influx of illuminated TPMS lights. However, many of those lights might be false alarms. The reason? Look no further than the thermometer.
How Oil Change Habits Are Killing Turbos
Turbochargers are used to enhance an engine’s performance and optimize combustion. To achieve good and complete combustion in the engine, a mixture ratio of 2.2 lbs. fuel and approximately 33 lbs. air is necessary (stoichiometric fuel ratio). During turbocharging, the density of the intake air is elevated and the air volume increased.
Secondary Ignition: The Art Of Spark
From the beginning of the internal combustion engine, several different ignition systems have been used to create a high-energy spark. The most popular system, and the one that’s in use today, is a step-up coil.
Tracking Down Honda Chassis-Related Noise Complaints
For this article, we find ourselves under a high-mileage V6 Honda Accord looking for what should be an easy-to-find knocking noise. When the car was written up at dropoff, notes were added for the tech to look for loose sway bar links and bushings based on the customer’s description of a knocking noise over bumps.
2005-2009 Subaru Legacy Alignment Tips
The fourth-generation Subaru Legacy was produced from 2005-2009. It was available as both a sedan and a wagon until 2008 when the wagon was dropped. The front suspension design uses a MacPherson strut. The rear suspension is a multi-link design that changes toe and camber dynamically as the suspension and body change position.
Top 10 Mercedes-Benz Repair Tips
With new vehicle sales topping 17.8 million units, and import nameplate VIO also on the rise, you’ll be seeing more imports that are in need of repair. And, with the increasing complexity and interconnectivity of vehicle systems, diagnostic expertise becomes all the more important. With that said, we bring you this collection of Mercedes-Benz repair tips to aid your service efforts.
How Long Should A Water Pump Last?
The service life of most original equipment water pumps should be 100,000 miles or longer. Some cheap replacement water pumps, however, may not last 30,000 miles before they start to leak. That’s why you should recommend a top-quality replacement water pump if a customer’s old water pump has called it quits.
Chevrolet’s LT Engine Reboot
In 2014, GM brought back the highly recognized RPO code LT1. The reason for the comeback was due to more power and efficiency with fewer emissions. The new LT1 revision consists of a 6.2L (376 cu. in.) package weighing in at 465 lbs. delivering 450 hp and 450 ft.-lbs. of torque and offering 26 mpg. The new LT1 is more efficient, more powerful and offers more response than a smaller V8. Also, the new LT1 is faster than a twin-turbo V6.
The Mathematics Of Selling Brake Services
In this feature, I’ll explore how brake services can be packaged to Âincrease profit, reduce comebacks and reduce labor costs.
Mitsubishi Tech Tip: Radiator Hose Collapsed
If the radiator cap’s vent valve is stuck closed from corrosion contamination, the cooling system cannot pull coolant back from the reservoir. This may cause the upper and/or lower radiator hose to collapse.
