New Shop Squad Podcast Addresses Techs’ Top Question
Doug Kaufman and Philip Austin discuss real-world questions technicians ask Austin during Shop Squad training classes.
Best Business Practices For Shop Owners
Follow along as Doug Kaufman and Philip Austin discuss real-world questions shop owners ask.
Training Opportunities for Service Advisors
Learn about the different resources available to educate service advisors on sensors and ignition components.
New ShopSquad Podcast Offers Interactive Tech Training Support
Watch Philip Austin from NGK/NTK and Doug Kaufman discuss management and technical challenges within the industry.
Modern Vehicles Need Precious MetalsÂ
Modern ignition systems require dual precious metal spark plugs capable of supplying the highest voltage outputs to date.
Training Techniques to Teach Today’s Techs
The need, dependency and resources for training continue to grow. This video is sponsored by The Group Training Academy.
ALI Expands Safety Manual and Offers New Digital Option
Updated manual includes new information, photos and illustrations in a user-friendly format.
Domestic Driveability Diagnostics & Tips
Learn how to streamline the diagnostic process for driveability issues. This webinar will help you effectively communicate a vehicle diagnosis to the service advisor. The presentation will provide “real-world” data and cases studies. This technical topic is geared for the average B+ technician and/or a refresher for the A technician. NGK is dedicated to meeting
Diagnostics for Modern Ignition Technology
What is your diagnostic strategy when it comes to ignition-related drivability problems? Are you swapping coils and spark plugs hoping it cures the problem? There is a better way. In a one-hour webinar the experts from NGK will show you how the spark plug, coil and control system work together to ignite the air and
UAF Kicks Off 2021 AWDA Aftermarket Challenge
The 2020 challenge raised more than $177,000 for scholarships and industry education.