Andrew Markel focuses on the customer and why it is a shop’s responsibility to educate them about TPMS when it is an issue on vehicles. Sponsored by ATEQ.
Video courtesy Brake & Front End.
A car or truck comes into the shop with a complaint of poor heater performance. The issue may be the auxiliary water pump.
Poor heater performance is the last thing drivers want to worry about when the temperature starts to drop. Say you have a customer who complains that on cold mornings the heater will blow cold air during the drive to work in rush hour traffic. The car is not overheating, and the air is coming from the correct ducts.
Why can’t you trust some spark tests?
Troubleshooting the problem comes down to knowing the failure, vehicle or fixtures.
Sheer material differences aside, what are the features and benefits of aluminum and iron engine components?
Ford has revised the service information for the inspection and pinpoint tests of the turbocharger and oil lines.
Since 2006, advanced driver assistance systems (ADAS) have evolved from active cruise control to autonomous driving controls.
Imbalance in the engine exhibits vibration and damage. Balancing becomes critical to any engine build.
What if there are no codes and a misfire is intermittent? This is where it gets complicated.
Following best practices and using appropriate equipment ensure customer satisfaction and safety.
