Do You Have The Tools To Succeed? (ASE C1 Test Prep Video)
How efficient AND productive is your shop? This ASE C1 test prep video is sponsored by The Group Training Academy.
ASE C1 Test Prep – Service Advisors Also Control Workflow
The service advisor’s job isn’t only to deal with customers. This video is sponsored by The Group Training Academy.
Getting Comfortable With Engine Components (VIDEO)
It can be challenging easing minds about ignition components. This video is presented by The Group Training Academy.
ASE C1 Test Prep – Suggesting Service, Managing Maintenance
Your customers may not realize what service their vehicle needs. This video is presented by The Group Training Academy.
ASE C1 Test Highlights – Warranty & Service Contracts (VIDEO)
Your customers may have warranty coverages you’re not aware of. This video is sponsored by The Group Training Academy.
ASE C1 Test Prep – Get The Proper Vehicle Information (VIDEO)
Get more than just contact information – can you identify the vehicle? This video presented by The Group Training Academy.
ASE C1 Test Highlights – Customer Interview & Write Up (VIDEO)
The customer interview sets the stage for success or failure. This video is sponsored by The Group Training Academy.
Are Your Customers’ A/C Systems Facing ‘Black Death?’ (VIDEO)
If compressor oil is contaminated with iron it means moisture is in the system. Sponsored by The Group Training Academy.
ASE C1 Test Highlights – Customer Communication Part 2 (VIDEO)
The first encounter you have with a client can be a lasting one. This video is sponsored by The Group Training Academy.
ASE C1 Test Highlights – Why Presentation Matters (Video)
Looking professional is a key to success. This video is presented by The Group Training Academy.
Diagnosing A Faulty Alternator (Video)
There are a whole host of issues that could happen to an alternator. This video is sponsored by The Group Training Academy.
Choose The Right Part The First Time (VIDEO)
Saving money on parts comes at a cost. This video is sponsored by The Group Training Academy.
