A complete inspection lays the groundwork for excellent customer communication and increases the possibility of a sale.
Though older, the number of vehicles in operation (VIO) actually declined in 2020, down to 279 million vehicles.
Trucks retain the greatest value and command the highest trade-in prices of all consumer vehicles in the market right now.
Nationwide and regional rankings educate consumers on common fixes, inform industry for parts forecasting.
VMRS is an expansive structured system to code maintenance information.
Finding the root cause is essential before beginning this repair. This video is sponsored by GSP North America.
While domestic manufacturers were promising 5,000-mile oil changes on this side of the pond, the oil change intervals in Europe were at 10,000 miles or more.
In this case study–an excerpt from the MACS Quick Hits training video–Paul DeGuiseppi talks about a 2004 Chrysler Pacifica with a blend mode issue diagnosed to be a problem with the control head. The vehicle ended up being a comeback with the customer complaining about the same issue. Paul goes on to talk about how important the ability to diagnose electrical and electronic issues has become in HVAC repair and service.
Have you had a GM vehicle in your shop with one of these issues: no crank conditions, intermittent starting problems, start & stall, engine cranks but no injector pulse, the security light is on but the vehicle starts and runs anyway? If so, take our five question quick quiz and get great tips on intermittent problems that drive you crazy!
Do you understand how the HVAC system carries out its job in the complex world of the hybrid vehicle? This quiz on Hybrid HVAC systems test your knowledge on the use of proper testing equipment, and what to look for when dealing with HVAC problems.