Recently, some of your customers have taken the extra step to sanitize their vehicles against the coronavirus by using disposable wipes. The wipes contain corrosive chemicals like chlorides and peroxides that can damage the switches in the cabin.

The customer might complain a window won’t roll down or the cruise control is not working. The issue could be the switches were exposed to the solvents in the wipes that have worked their way into the contacts. Andrew Markel discusses switch diagnostics and the proper way to wipe down an interior. This video is sponsored by Auto Value and Bumper to Bumper.