In this tip clip George Witt gives advice on selling diagnostics to your customers. George talks about selling lists and inspections and how to present the diagnostic process in such a way that you are charging for your time, effort and expertise. He talks about the four ways this helps you in selling diagnostics and how to present the info in a way that leaves the customer happy and provides the info they need to make an informed decision.
Here’s what to know to clarify cooling questions you’re asked at the service counter. This video is part of The Group Training Academy.
Automotive cooling systems are complex and composed of several components working together to regulate engine temperature. And let’s be frank – customers expect everything to work flawlessly. Here’s what you should know to clarify questions you’re asked at the service counter.
The primary function of a cooling system is to dissipate excess heat generated by the engine during combustion. This heat, if not properly managed, can cause overheating, leading to engine damage and potential breakdowns.
Some last-minute riding out West leads the team to AIMExpo 2024 for an excellent trade show!
Today’s modern engines put an even greater emphasis on unique cooling requirements. This video is part of the Group Training Academy.
Learn the differences between ‘wet’ and ‘dry’ e-axles. This video is sponsored by CRP Automotive.
The fuel trims are what govern what’s going on inside the engine. This video is sponsored by Auto Value and Bumper to Bumper.
A car or truck comes into the shop with a complaint of poor heater performance. The issue may be the auxiliary water pump.
If the clutch gets too hot from excessive slippage or loading, the linings may burn, damaging the clutch.
Direct injection pressure is measured with sensors, and the signals are used to determine pump speed and/or volume.
Stop/start technology is more than just a switch wired to the brake pedal and starter.
